Shipping policy
Canada: FREE on all orders
USA: FREE on all orders (includes Customs Duty)
International: FREE for orders over $240 USD (Zone 1) or $360 USD (Zone 2)
**If you do not see your country listed below, please send us an email at shop@limacakes.com and we will quote you the shipping price before placing a pre-order.
***If you would like to make a special order with special shipping time/rate, please email us and we will make arrangements.
LiMa wear delivers to the following countries:
- International Zone 1 includes: Austria, Belgium, Denmark, Finland, France, Germany, Italy, Luxembourg, Mexico, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom
Tracked Zone 1 International Shipping - $20 USD (FREE for all orders over $240 USD)
- International Zone 2 includes: Australia*, India*, Malaysia* (please read notes below) Bahrain, Indonesia, Japan, New Zealand, Oman, Romania, Saudi Arabia, South Africa, UAE,
Tracked Zone 2 International Shipping - $50 USD (FREE for all orders over $360 USD)
*Out of Service Fee - Certain postal/zip codes in Australia, India and Malaysia are not serviced by our logistics provider and may incur an additional out of service fee of $25 USD. Our fulfillment team will reach out if your order will incur this fee prior to processing - and your options for providing an alternate address so you do not incur additional fees.
CUSTOMS & DUTIES
For Zone 1 and Zone 2: We ship your package, duties and taxes unpaid, and do not collect VAT, duties and/or taxes and cannot predict what your particular charges may be. For more information regarding your country's customs policies please contact your local customs office prior to placing your order.
PLEASE NOTE: Customs may hold your package for further screenings. There is no guaranteed date of release and we cannot supply any details regarding this process.
LiMa Wear is not responsible for failed deliveries caused by the following scenarios:
- Customer providing the wrong shipping address
- Customer providing incorrect contact information (phone/email) - this prevents Customs from being able to clear packages
- Failure to accept delivery due to refusal to pay customs and duties
- Failure to pick up package from carrier location after one or two logged delivery attempts by carrier
- We cannot ship to parcel lockers, P.O Boxes or forwarding services.
